FAQ

Find answers about frequently asked questions and discover how RebateKey works

RebateKey gives you direct access to exclusive manufacturers’ rebates for top-selling brands and products. This means you purchase an item and after a 35-day wait, you get a check mailed to your house for whatever you paid for the item in the first place. After you’ve purchased the product you need to report back with your REBATE KEY, which is your order number. Once the seller verifies your order, they will approve the rebate and your rebate amount will be credited to your account (shows on Wallet). We hold the funds for 35 days to make sure there is no error or problem, and after that, we will send you a check.

Basically, the only thing you have to do is find great offers, buy and report your purchase in less than an hour and you'll get your money back after 35-days.

  1. Make sure to enter your full name and mailing address correctly as this is where your rebate checks will be sent. We will also send you a text message code to verify that you are a US resident.
  2. Browse all the products currently available at 10% - 100% off. Select the one you want and just click buy!
  3. After you’ve purchased the product you need to report back with your REBATE KEY, which is often your order number. Once the seller verifies your order, they will approve it and your rebate amount will be credited to your account.
  4. We hold the funds for 35 days to make sure there is no error or problem, and after that we will send you a check.
Sorry, we only allow cell phones to verify accounts. It is a protective measure.
  1. Create a RebateKey account here.
  2. Find the item you want to purchase and click on it.
  3. Click on Buy Product, it will display the instructions, read them carefully.
  4. Check the box that assures you have read all instructions and accepted Terms and Conditions of the service.
  5. The use of any extra discount coupons is forbidden, this might end up in a declined rebate.
  6. Click on Buy Product again, it'll take you directly to the product.
  7. Purchase the product on the URL you've been taken to, usually Amazon.
  8. They will give you an order ID, copy it.
  9. Go back to the site and go to Purchases > Unclaimed.
  10. Click on Confirm Purchase and paste your Order ID and confirm it!
  11. Wait 35 days for the check to be sent to your house.
Thanks for your question. You will certainly get your rebate check mailed to you. When you enter your order ID, the rebate money is transferred into your wallet (you can see it on your profile) then after 35 days a check will be sent.
We are based in Sheridan, WY. However we do not have phone support. All the rebate checks are sent out via an automated check system.

Rebates are processed after 30 days of purchase. This is how we can offer such high discounts. Sellers have 5 days to approve or decline the rebate.

Rebates are automatically approved after 5 days.

Don't buy the product and please message the seller and indicate that you'd like to buy his product but something is wrong.
If you followed the link and the product is not available, click on the link I didn't buy this product and please let us know here: contact us.

On the buyer wallet page, you can easily see which rebates are going to be included in the next check. There is a table that says coming payouts below totals.

We have implemented a change in our system where all of the rebates are pre-approved. The seller has until the 35th day to dispute the rebate if for some reason the buyer canceled or returned the item.

No. You don’t have to leave a review to get your rebate. Sellers are not allowed to ask your for a rebate. The only thing you have to do is purchase the product and follow the rules and instructions.
Most products are protected against this, however, some aren't those products can be bought more than once but sometimes sellers will decline the rebates. It’s against the rules to purchase any item more than once.
Yes, there is a daily and monthly limit to claim rebates, 5 items per day and 50 items per month. Once the limit has been reached, it will be refreshed the 1st of the following month.
To make sure that your rebate is honored please go to Purchases > Pre-approved > Message Seller and let the seller know about the mistake including your actual order ID so they can approve your rebate when the 30 days are up.
You can always cancel your order wherever you bought your product, e.g. Amazon, Walmart, or any other platform. We do ask you to contact the seller and let them know you cancelled the order, so that they cancel the rebate. If you don’t do that, it may result in suspension of your account.

We'd love to hear from you!

Our friendly help team can be reached Monday through Friday, from 9am to 7pm, Central Time.
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