Providing your beloved pet with the very best food, dog and cat toys, medicine, and sleeping accommodations is one of your top priorities. You may have a favorite local pet boutique you like to visit, but chances are you also find yourself ordering products you need ASAP from an online store.
Chewy and Amazon are two of the top choices for online pet retailers, offering consumers thousands of products and brands to choose from. Whether your best furry friend is a spaniel or a not-so-furry snake, both sites are able to accommodate your pet’s needs.
But which is the better buy?
Below, we’ve outlined the basics of ordering pet supplies from Chewy vs Amazon, weighing the pros and cons of cost, ease of ordering, speed of delivery, and more.
Also, for your human food needs, read our blog post comparing Instacart vs Amazon Fresh.
Chewy vs Amazon: Quick Comparison
Chewy is an online retailer that specializes in pet products, while Amazon is one of the largest eCommerce companies in the world, specializing in retail from dog beds to laptops to tennis shoes.
Let’s look at how the two popular sites compare when it comes to the following:
- Delivery + Shipping
- Subscription Discounts
- User Experience
Ordering Pet Supplies with Chewy
Chewy was founded in 2011 by a pet lover, Ryan Cohen, who wanted to be able to provide the best for his toy poodle, Tylee. Acquired by PetSmart in 2017, Chewy is now a publicly listed company worth more than $10 billion.
Chewy’s mission is to provide pet owners and their pets with a personalized shopping experience, emulating the feeling one may get when leisurely strolling the aisles of their favorite local pet boutique.
Pricing on Chewy, especially for pet food, is typically cheaper than if you were to go out and purchase these same products at the grocery store or your vet’s office.
As for shipping and delivery, there are several distribution centers set up around the country to ensure that your pet’s special toy will arrive in a timely fashion. Customers who place Chewy orders over $49 get a free two-day delivery. Orders under $49 ship for a flat rate of $4.95 and will arrive within one to three days.
Chewy offers shoppers a Chewy’s Autoship option, which allows you to have your favorite products shipped to your door on a regular basis. Customers get a 30% discount on the first Autoship order and 5% to 10% savings after that.
Chewy also goes above and beyond when it comes to customer service. The company has a 24/7 customer service center that doesn’t use an automated answering system, so you can trust you’ll always have a thoughtful representative to speak with. And yes, Chewy has a pharmacy that can fill prescriptions so you truly can get your four-legged friend everything you need under one roof.
Chewy also sends your pet a birthday card and will occasionally surprise owners with a hand-painted portrait of their pet as a customer loyalty initiative. Not many companies can say that.
Ordering Pet Supplies with Amazon
While Amazon was not created specifically with pet owners and lovers in mind, the largest online shopping retailer in the world boasts its fair share of animal products, from harnesses to housebreaking supplies.
The pet supply pricing on Amazon, like Chewy, is typically going to be cheaper than if you went out and bought bags of cat food or dog food or toys from a brick-and-mortar pet store.
Additionally, Amazon is renowned for its lightning fast shipping and delivery, though the best way to achieve free and speedy delivery is to become an Amazon Prime Member, which will cost you $119 a year.
That may seem like a lot of money if you’re only using Amazon to order pet supplies, but if you—like millions of other consumers—use Amazon to order everything under the sun, that’s not a bad price at all. The benefits of Amazon Prime include:
- Free delivery
- Free same-day shipping
- Ability to use Amazon Fresh delivery for free (on orders over $35)
- Prime Day deals
- Prime Music, Prime Video, Prime Reading subscription services
Amazon also has a 24/7 customer service line, though chances are it may take longer to get a human on the phone. And no, they won’t send you unsolicited hand-painted photos of your pet.
RebateKey: Save More on the Products You Love
Popular online retailers Amazon and Chewy both offer customers an array of pet products, though Chewy takes the pet supplies-buying experience up a notch. Founded specifically with fanatic pet owners in mind, Chewy boasts a more personal buying experience than Amazon.
For any pet parent who loves their pets but also loves convenience, Amazon offers one-stop shopping and Prime Member deals that extend to much more than just kibble.
No matter which site you choose to frequent most often for your pet’s needs, chances are you’re always on the lookout for low-priced pet products.
From discounted memory foam dog beds to hemp calming treats and probiotics, RebateKey has great deals on a variety of pet supplies.
With RebateKey, customers can get huge savings—up to 100% cash back—on items they want and need. Want to treat your furry bestie like the princess she is? Try out RebateKey today.