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Nothing’s more frustrating than shopping online for your favorite products and adding them all to your cart only to find out you’re getting an error upon checking out.
This is actually a lot more common than you think with a high number of Amazon customers reporting this issue on online forums and discussion groups.
In this post, we’ll go over why this issue occurs and how you can easily solve it.
Some Quick Fixes to Try Out
Before we get into talking about this issue in detail, if you just want a quick fix (which is most likely what you’re looking for) here are some things you can try out:
- Sign out of Amazon and close your browser. Then, start it back up and login again.
- Try incognito or private mode within your browser.
- Change the browser you’re using.
- Clear cookies from your browser.
- Clear the cache of your browser.
If you don’t know how to go about performing any of these solutions, keep reading the article for detailed steps on how to do so.
How to Fix the Disappearing Checkout Button – Step-by-Step Guide
This goes without saying but you not being able to locate the checkout button on Amazon is clearly a bug or a glitch.
There are several ways to fix it and we advise that you go over all of the approaches we’ve described in the introduction above until you find one that works for you.
Let’s go over each of those solutions in detail:
Signing out of Amazon and Closing Your Browser
This is fairly self-explanatory.
Log out of your account and then proceed to close all tabs within your browser.
Then, open up your browser again and sign back in.
Try checking out again to see if the checkout button link is back or not.
Use Incognito Mode
Most browsers these days have an incognito mode you can use. You’ll have to log into your account again once you’re in incognito mode.
Accessing Incognito Mode on Microsoft Edge
You can access incognito mode in Microsoft Edge by pressing Ctrl + Shift + N.
Accessing Incognito Mode on Mozilla Firefox
You can access incognito mode in Microsoft Edge by pressing Ctrl + Shift + P.
Accessing Incognito Mode on Google Chrome
You can access incognito mode in Google Chrome by pressing Ctrl + Shift + N.
Change Your Browser
This is a common fix not only for the disappearing checkout link but for many other bugs or glitches you may encounter on other.
For example, if you’re using Microsoft Edge, try downloading Google Chrome or Mozilla Firefox and using those instead.
This can oftentimes fix the issue of the disappearing checkout link.
Clear Cookies from Your Browser
Similar to the above solution, clearing cookies from your browser can often fix a number of issues and glitches you may be facing including the disappearing checkout link.
Deleting Cookies on Microsoft Edge
Step 1: Open Microsoft Edge and click the three horizontal dots on the top-right.
Step 2: Go to Settings and then click on Privacy, search, and services.
Step 3: Under the Clear browsing data section, select Choose what to clear.
Step 4: Under Time range, choose a time range. It’s recommended that you choose the time range from when you started facing this issue but if you want to be thorough, you can choose All time.
Step 5: Select Cookies and other site data and then select Clear now.
Deleting Cookies on Mozilla Firefox
Step 1: Click the padlock next to the site URL in your address bar as shown:
Step 2: Click Clear cookies and site data.
Deleting Cookies on Google Chrome
Step 1: Open up Chrome and click the three vertical dots on the top-right.
Step 2: Click More Tools and then select Clear browsing data. You can also load this window by pressing Ctrl + Shift + Delete.
Step 3: Choose a time range. Similar to Microsoft Edge, you can either choose the time from when you started having the issue or you can select All time.
Step 4: Check Cookies and other site data as shown:
Step 5: Select Clear data.
Clearing the Cache of Your Browser
Clearing the cache of your browser has the effect of essentially resetting your account and all its previous preferences on the browser.
Due to this, any preference or setting that may have caused the checkout link to disappear will be reset.
Clearing the Cache on Microsoft Edge
The steps for clearing the cache on Microsoft Edge are the same as clearing cookies but this time, instead of just checking Cookies and other site data, you will also check Cached images and files as shown:
Clearing the Cache on Mozilla Firefox
Step 1: Click the menu button indicated by three horizontal lines and select Settings.
Step 2: Go to the Privacy & Security panel.
Step 3: Within the Cookies and Site Data section, select Clear Data.
Step 4: Remove the check from Cookies and Site Data and make sure that Cached Web Content is checked in the window as shown:
Step 5: Select the Clear button.
Clearing the Cache on Google Chrome
Similar to Microsoft Edge, the process for clearing the cache on Google Chrome is the same as clearing cookies but in the dialogue box, you check “Cached images and files” along with “Cookies and other site data” as shown:
Wrapping Things Up…
We hope you found the solution to the disappearing checkout link whenever you order something.
If you still can’t fix it, other solutions include using your phone to place your order or contacting Amazon support.
Do you have any other solutions to this issue? Let us know in the comments below.
