{"id":3446,"date":"2026-04-22T00:14:05","date_gmt":"2026-04-21T21:14:05","guid":{"rendered":"https:\/\/rebatekey.com\/blog\/?p=3446"},"modified":"2026-04-22T00:14:05","modified_gmt":"2026-04-21T21:14:05","slug":"cancel-pending-order-amazon","status":"publish","type":"post","link":"https:\/\/rebatekey.com\/blog\/cancel-pending-order-amazon\/","title":{"rendered":"How to Cancel a Pending Order on Amazon &#8211; Full Guide with FAQs &#038; More"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69fcb8d5b143a\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69fcb8d5b143a\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/rebatekey.com\/blog\/cancel-pending-order-amazon\/#Quick_Summary_of_This_Guide\" >Quick Summary of This Guide<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/rebatekey.com\/blog\/cancel-pending-order-amazon\/#How_Long_Can_Amazon_Orders_Stay_Pending\" >How Long Can Amazon Orders Stay Pending?&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/rebatekey.com\/blog\/cancel-pending-order-amazon\/#Pending_Orders_if_Youre_a_Buyer\" >Pending Orders if You\u2019re a Buyer<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/rebatekey.com\/blog\/cancel-pending-order-amazon\/#Contacting_Amazon_through_Bot_Chat\" >Contacting Amazon through Bot Chat<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/rebatekey.com\/blog\/cancel-pending-order-amazon\/#Contacting_Amazon_through_their_Callback_Feature\" >Contacting Amazon through their Callback Feature<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/rebatekey.com\/blog\/cancel-pending-order-amazon\/#Calling_Amazon\" >Calling Amazon&nbsp;<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/rebatekey.com\/blog\/cancel-pending-order-amazon\/#Pending_Orders_if_Youre_a_Seller\" >Pending Orders if You\u2019re a Seller<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/rebatekey.com\/blog\/cancel-pending-order-amazon\/#What_Should_I_Do_as_a_Seller_When_an_Order_is_Pending\" >What Should I Do as a Seller When an Order is Pending?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/rebatekey.com\/blog\/cancel-pending-order-amazon\/#How_to_Find_Pending_Status_Orders\" >How to Find Pending Status Orders?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/rebatekey.com\/blog\/cancel-pending-order-amazon\/#Does_My_Inventory_get_Impacted_by_Pending_Orders\" >Does My Inventory get Impacted by Pending Orders?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/rebatekey.com\/blog\/cancel-pending-order-amazon\/#Can_I_Cancel_a_Pending_Order_as_a_Seller\" >Can I Cancel a Pending Order as a Seller?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/rebatekey.com\/blog\/cancel-pending-order-amazon\/#Wrapping_Things_Up%E2%80%A6\" >Wrapping Things Up\u2026<\/a><\/li><\/ul><\/nav><\/div>\n\n<p>Sometimes when you order something, the order may become \u201cpending\u201d. This can often lead to confusion for both buyers as well as sellers.<\/p>\n\n\n\n<p>Orders can stay pending on Amazon for a variety of reasons and many times, buyers aren\u2019t able to figure out why they\u2019re not being processed.<\/p>\n\n\n\n<p>If you\u2019re facing this same issue, here\u2019s what you can do to cancel your pending order on Amazon.&nbsp;&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group has-white-color has-text-color has-background\" style=\"background-color:#179ab6\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"has-text-align-center has-white-color has-text-color has-medium-font-size wp-block-heading\"><span class=\"ez-toc-section\" id=\"Quick_Summary_of_This_Guide\"><\/span> Quick Summary of This Guide <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<hr class=\"wp-block-separator aligncenter is-style-default\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:8px\">\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-white-color has-text-color\">In this post, we will expand upon:<\/p>\n\n\n\n<ul class=\"has-white-color has-text-color wp-block-list\"><li>Why pending orders occur on Amazon&nbsp;<\/li><li>What you can do to get them processed or canceled<\/li><li>What they mean for buyers and sellers&nbsp;<\/li><\/ul>\n\n\n\n<p class=\"has-white-color has-text-color\">So, let\u2019s get started.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_Long_Can_Amazon_Orders_Stay_Pending\"><\/span>How Long Can Amazon Orders Stay Pending?&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/rebatekey.com\/blog\/wp-content\/uploads\/2021\/11\/image.png\" alt=\"entire order cancel orders shipping process only the buyer check box refund requests authorizes payment buyer qualified approximately thirty minutes cancel order time prior cancel\" class=\"wp-image-3444\" width=\"250\" height=\"75\" srcset=\"https:\/\/rebatekey.com\/blog\/wp-content\/uploads\/2021\/11\/image.png 1000w, https:\/\/rebatekey.com\/blog\/wp-content\/uploads\/2021\/11\/image-700x211.png 700w, https:\/\/rebatekey.com\/blog\/wp-content\/uploads\/2021\/11\/image-768x231.png 768w, https:\/\/rebatekey.com\/blog\/wp-content\/uploads\/2021\/11\/image-250x75.png 250w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/figure><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If an order is pending because Amazon\u2019s servers are overloaded, then this issue is typically resolved within a few minutes. At most, it might take an hour for your pending orders to be processed but that\u2019s pretty much it.&nbsp;<\/p>\n\n\n\n<p>If your order remains pending for more than an hour, then this might indicate some issue with your payment method.&nbsp;<\/p>\n\n\n\n<p>As far as Amazon orders go, they can remain pending for as long as <strong>21 days.&nbsp;<\/strong><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pending_Orders_if_Youre_a_Buyer\"><\/span>Pending Orders if You\u2019re a Buyer<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>First, we\u2019ll discuss what you should do if you\u2019re a buyer on Amazon and you find that one of your orders is \u201cpending\u201d.&nbsp;<\/p>\n\n\n\n<p>The first and most obvious thing you can do is to just wait a while. Sometimes, Amazon\u2019s backlog gets overwhelmed so it can take a while for your order to be processed.&nbsp;<\/p>\n\n\n\n<p><em>This is by far the most common reason why some orders remain pending for longer than normal.&nbsp;<\/em><\/p>\n\n\n\n<p>In most cases, waiting for just 15 minutes to half an hour will result in your order being processed.&nbsp;<\/p>\n\n\n\n<p>However, if you\u2019ve waited for a while and your order is still pending, then it can be a good idea to check.&nbsp;<\/p>\n\n\n\n<p>Another reason why an order may be pending is that there\u2019s some issue with your <strong>payment method.&nbsp;<\/strong><\/p>\n\n\n\n<p>This could mean that you may have run out of funds in your Amazon account or whatever payment method you\u2019ve set up isn\u2019t working properly.&nbsp;<\/p>\n\n\n\n<p>In this case, we would first suggest that you<strong> check your Amazon account to see if you have the funds available<\/strong> to purchase the product for which your order is pending.&nbsp;<\/p>\n\n\n\n<p><em>If your account does not have the funds available, then go ahead and top it up. Your pending order should be processed once you do so.&nbsp;<\/em><\/p>\n\n\n\n<p>In case you\u2019ve set up a credit card or something similar to pay for your orders on Amazon, then check with your credit card provider.<\/p>\n\n\n\n<p><strong>Ensure that your credit card is operational and working properly.&nbsp;<\/strong><\/p>\n\n\n\n<p>If you\u2019re certain that there\u2019s nothing wrong with the way you pay for the product, then it can be a good idea to contact Amazon\u2019s customer service.&nbsp;<\/p>\n\n\n\n<p><strong>You can contact Amazon customer service by:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Talking to their chatbot&nbsp;<\/li><li>Using their callback feature<\/li><li>Calling them&nbsp;<\/li><\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Contacting_Amazon_through_Bot_Chat\"><\/span>Contacting Amazon through Bot Chat<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Step 1: <\/strong>Go to <a href=\"https:\/\/www.amazon.com\/gp\/help\/contact-us\/\">Amazon\u2019s Contact Us page<\/a> and click on the \u201cStart chatting now\u201d button.&nbsp;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/aprJLoGwqwD6YMvEkCug902QgCL3GgxuGNdNjQFZ-olf-gcJXjmKOJo36TrGjQokGLQrzER72fEwyqPrq14qvt2Y4tgcKGhVAiXrE1YhCDYwc3SRGDnyHxUwRotE9bAeQIN96tY5\" alt=\"approximately thirty minutes cancel order time prior cancel items amazon sellers few days amazon rules full refund cancel fully processed cancel amazon order cancel the order\"\/><\/figure><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Step 2: <\/strong>Type \u201cPending order\u201d and then, hit Enter.&nbsp;<\/p>\n\n\n\n<p><strong>Step 3: <\/strong>Follow the bot\u2019s instructions and enter your order details to find assistance regarding your pending order.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Contacting_Amazon_through_their_Callback_Feature\"><\/span>Contacting Amazon through their Callback Feature<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>Step 1:<\/strong> Instead of clicking on \u201cStart chatting now\u201d on the <a href=\"https:\/\/www.amazon.com\/gp\/help\/contact-us\/\">Contact Us page<\/a>, click on the smaller \u201cWe can call you\u201d hyperlink below it as shown below:&nbsp;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/k0rhksOcrxJ-2eWpUOdBgW-UqE9bbfpe6LMwPpB7hMJnQr7q-BwTLoKGZ9duvBDf8QiSIjDOHrhQp99MPWCqVQRsqfdSAEjzJw1vsmZyP8mHS8RdoWKwgT0zJoltDpBcLIh1LHXC\" alt=\"amazon sellers cancel amazon order cancel the order cancel an order cancel the entire order cannot cancel a pending shipped point amazon charge amazon orders refund\"\/><\/figure><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Step 2: <\/strong>Click on the \u201cA delivery, order or return\u201d tab, and under the section that opens, select your pending order.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/ZA4Achaz_shSBFNIhqMl-0kAbxaH396Hk4mGgkQKaoBRkBLPm0uFR3DitRQWpQ7YHZrEKGeTafHK27iacuj3dB2WufYPz8-y9FZlUUuJJP91IBY1EuFLX137H-LoUNKl_bOPnBlw\" alt=\"cancel an order cancel amazon order shipped point canceled money cancellation canceled price automatically cancel an order cancel amazon order money price\"\/><\/figure>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Step 3: <\/strong>Scroll down to the section that says \u201cOr, talk to someone\u201d click on the Phone button as shown:&nbsp;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/M8aQaz53dfrW9i5uT2ZZ3-Nq1KVWWfjUVqxCsgcgocz9HEGZm8Wgqlxx5SUTRXhzGDvhAnlJMyMFHmTTjrZsQvfN0cLlyd_8hfXNEfzfl81kPNmvhW6yw4Y_Py4U34x7B3zlDbu-\" alt=\"cancel an order shipped canceled cancellation automatically shipped canceled cancellation\"\/><\/figure>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Step 4: <\/strong>Select your country from the dropdown menu and enter your phone number in the field below it.&nbsp;<\/p>\n\n\n\n<p>Once done, click on the \u201cCall me now\u201d button as shown below:<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/Uv-Adu_qPMbwsTV29vnslIEB8HvmrBEux9p5XPTK0zQByn7sEN92CQHi2vsfXt5YDWaZsiAWRE9_E8b5GMphh04GkhN4TcLQ7hu-agLs65ZCqPcUcBvokHVRtOAa1F0woarI_u1t\" alt=\"canceled shipped canceled\"\/><\/figure>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You will receive a call on your entered phone number from an Amazon representative and they will help you with your pending order.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Calling_Amazon\"><\/span>Calling Amazon&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Instead of using the callback feature, you can directly call Amazon customer support as well.<\/p>\n\n\n\n<p>To do this, simply contact them by using their toll-free number which is <strong>0800-279-7234<\/strong><\/p>\n\n\n\n<p>Explain your situation in as much detail as possible to the Amazon representative and they will help you process your pending order.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pending_Orders_if_Youre_a_Seller\"><\/span>Pending Orders if You\u2019re a Seller<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>As an Amazon seller, you can go to the <strong>Manage Orders <\/strong>page to check out the status of all of your orders.&nbsp;<\/p>\n\n\n\n<p>Any orders with a \u201cPending\u201d status may indicate issues with the buyer\u2019s payment method or convenience store payment method.&nbsp;<\/p>\n\n\n\n<p><strong>Pending orders can occur due to:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Amazon is unable to authorize the buyer\u2019s credit card&nbsp;<\/li><li>The buyer selects convenience store payment but does not complete the payment&nbsp;<\/li><li>The buyer qualifying for free shipping on an FBA order and the order waiting for other order items to be gathered<\/li><li>One of the items in the order is out of stock. This applies to FBA orders. The order will show up as pending even if Amazon decides to send the in-stock items separately.&nbsp;<\/li><\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Should_I_Do_as_a_Seller_When_an_Order_is_Pending\"><\/span>What Should I Do as a Seller When an Order is Pending?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You should never ship an order while it is in \u201cPending\u201d status, even if the buyer contacts you directly.&nbsp;<\/p>\n\n\n\n<p><strong>If a buyer contacts you, refer them to Amazon Customer Service.&nbsp;<\/strong><\/p>\n\n\n\n<p><strong>Important things to note:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>You cannot confirm shipment as a seller until an order\u2019s status changes from \u201cPending\u201d to \u201cUnshipped\u201d.<\/li><li>Amazon takes the risk of buyer non-payment for every order in your Unshipped Orders report.&nbsp;<\/li><\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Find_Pending_Status_Orders\"><\/span>How to Find Pending Status Orders?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You can find all your pending orders by going to the <strong>Manage Orders <\/strong>page in Amazon Seller Central.&nbsp;<\/p>\n\n\n\n<p>Go to the <strong>Manage Orders <\/strong>page and then to the <strong>Pending <\/strong>tab to see all your pending orders.&nbsp;<\/p>\n\n\n\n<p>FBA orders which are pending can be found in the <strong>View FBA orders <\/strong>tab.&nbsp;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Does_My_Inventory_get_Impacted_by_Pending_Orders\"><\/span>Does My Inventory get Impacted by Pending Orders?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Yes, pending orders do impact your inventory.&nbsp;<\/p>\n\n\n\n<p>If an order is placed but is still pending, then the quantity available for the listing will be subtracted by one still.&nbsp;<\/p>\n\n\n\n<p><em>So, if there was a quantity of one and then an order is placed which becomes pending, then the listing will be removed from the Amazon offer page.<\/em><\/p>\n\n\n\n<p><em>It will then appear on your <\/em><strong><em>Manage Inventory <\/em><\/strong><em>page with a quantity of zero while the pending order is being processed by Amazon.&nbsp;<\/em><\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Can_I_Cancel_a_Pending_Order_as_a_Seller\"><\/span>Can I Cancel a Pending Order as a Seller?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>While an order is pending, you really can\u2019t do much about it as a seller.&nbsp;<\/p>\n\n\n\n<p>The buyer\u2019s shipping address or the contact information is not available to you while the order is pending so you can\u2019t ship it.&nbsp;<\/p>\n\n\n\n<p>You should <strong>not ship it<\/strong> while the order is pending even if the buyer contacts you and provides you with their address. If this happens, you should refer them to Amazon Customer Service.&nbsp;<\/p>\n\n\n\n<p>Once the order is processed, you will be provided the buttons for <strong>confirming shipment<\/strong> or <strong>canceling the order.<\/strong>&nbsp;<\/p>\n\n\n\n<p>As an Amazon seller, you <strong>cannot cancel orders<\/strong> while they\u2019re pending.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Wrapping_Things_Up%E2%80%A6\"><\/span>Wrapping Things Up\u2026<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>We hope you have a better understanding of what pending orders are and how they work now.&nbsp;<\/p>\n\n\n\n<p>They can be a source of confusion for both sellers as well as buyers so we\u2019re happy we were able to shed some light on why they occur and what you can do about them.&nbsp;<\/p>\n\n\n\n<p>Do you have any funny stories or anecdotes regarding pending orders on Amazon? Let us know in the comments below.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PENDING ORDERS can occur due to a multitude of reasons as this post will explain. 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