{"id":2487,"date":"2026-03-22T15:15:54","date_gmt":"2026-03-22T12:15:54","guid":{"rendered":"https:\/\/rebatekey.com\/blog\/?p=2487"},"modified":"2026-03-22T15:15:54","modified_gmt":"2026-03-22T12:15:54","slug":"remove-feedback-amazon","status":"publish","type":"post","link":"https:\/\/rebatekey.com\/blog\/remove-feedback-amazon\/","title":{"rendered":"How Do I Remove Feedback I Have Left on Amazon? &#8211; Step-by-Step Guide with Tips"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69d13b13dffb5\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69d13b13dffb5\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/rebatekey.com\/blog\/remove-feedback-amazon\/#Quick_Summary\" >Quick Summary<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/rebatekey.com\/blog\/remove-feedback-amazon\/#The_Difference_Between_Seller_Feedback_and_Product_Reviews\" >The Difference Between Seller Feedback and Product Reviews<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/rebatekey.com\/blog\/remove-feedback-amazon\/#How_to_Remove_Submitted_Feedback_as_a_Customer_%E2%80%93_Step-by-Step_Guide\" >How to Remove Submitted Feedback as a Customer &#8211; Step-by-Step Guide<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/rebatekey.com\/blog\/remove-feedback-amazon\/#How_to_Remove_Customer_Feedback_as_a_Seller_%E2%80%93_2_Ways\" >How to Remove Customer Feedback as a Seller &#8211; 2 Ways&nbsp;<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/rebatekey.com\/blog\/remove-feedback-amazon\/#1_Contact_Amazon_to_Remove_Feedback\" >1. Contact Amazon to Remove Feedback&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/rebatekey.com\/blog\/remove-feedback-amazon\/#2_Contact_the_Customer_to_Remove_Feedback\" >2. Contact the Customer to Remove Feedback<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/rebatekey.com\/blog\/remove-feedback-amazon\/#Wrapping_Things_Up%E2%80%A6\" >Wrapping Things Up\u2026&nbsp;<\/a><\/li><\/ul><\/nav><\/div>\n\n<p>As an Amazon seller, receiving negative feedback can be devastating to your sales, profits as well as your Buy Box percentage.&nbsp;<\/p>\n\n\n\n<p>However, as a customer, you may want to remove negative feedback once a seller has fixed whatever issue you were facing.&nbsp;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-white-color has-text-color has-background\" style=\"background-color:#179ab6\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"has-text-align-center has-white-color has-text-color has-medium-font-size wp-block-heading\"><span class=\"ez-toc-section\" id=\"Quick_Summary\"><\/span>  Quick Summary<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<hr class=\"wp-block-separator aligncenter is-style-default\"\/>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:8px\">\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-left has-white-color has-text-color\">In this post, we\u2019ll go over how you can remove negative feedback as a customer as well as tactics you can employ to get negative feedback from customers removed as a seller.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:5px\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_Difference_Between_Seller_Feedback_and_Product_Reviews\"><\/span>The Difference Between Seller Feedback and Product Reviews<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/rebatekey.com\/blog\/wp-content\/uploads\/2021\/10\/image-30.png\" alt=\"amazon\u2019s rules buyer suggested topics topic replies buyer reply suggested topics topic left hand side\" class=\"wp-image-3222\" width=\"282\" height=\"159\" srcset=\"https:\/\/rebatekey.com\/blog\/wp-content\/uploads\/2021\/10\/image-30.png 563w, https:\/\/rebatekey.com\/blog\/wp-content\/uploads\/2021\/10\/image-30-250x141.png 250w\" sizes=\"auto, (max-width: 282px) 100vw, 282px\" \/><\/figure><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Many Amazon sellers as well as buyers don\u2019t know the difference between seller feedback and a product review.<\/p>\n\n\n\n<p>It\u2019s important to know the difference because they have differing consequences for sellers.&nbsp;<\/p>\n\n\n\n<p>A<strong> Product review<\/strong> is what shows up on the product listing on Amazon and is meant to be about the product that was ordered by the customer.&nbsp;<\/p>\n\n\n\n<p>On the other hand, <strong>seller feedback<\/strong> is not shown on the product page but rather, it\u2019s displayed on the seller information page. It\u2019s meant to be a review of the service and overall buyer experience provided by the seller. Not a specific product that was bought.<\/p>\n\n\n\n<p>No matter what type of seller you are (FBA, FBM, wholesale, private label, arbitrage, etc.), it\u2019s important to <strong>keep your feedback rating high<\/strong>.&nbsp;<\/p>\n\n\n\n<p>This is because Amazon has certain thresholds that sellers need to maintain in order to keep their accounts active.&nbsp;<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Remove_Submitted_Feedback_as_a_Customer_%E2%80%93_Step-by-Step_Guide\"><\/span>How to Remove Submitted Feedback as a Customer &#8211; Step-by-Step Guide<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>As a customer, you may have had a bad experience with a product and chosen to leave negative feedback for the product on Amazon.&nbsp;<\/p>\n\n\n\n<p>Sellers typically take great notice of negative feedback and take steps to amend whatever buyers may face with their products.&nbsp;<\/p>\n\n\n\n<p>Thus, once a seller has fixed whatever issue you may have faced (such as by sending you a replacement free of cost, etc.), you may want to remove your negative feedback.&nbsp;<\/p>\n\n\n\n<p><em>The feedback that you leave as a customer on Amazon cannot be edited but it can be removed.<\/em><\/p>\n\n\n\n<p><strong>In order to remove third-party seller feedback, take the following steps:&nbsp;<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Go to your <a href=\"https:\/\/www.amazon.com\/gp\/feedback\/view-all-feedback.html\">submitted feedback<\/a>.<\/li><li>Find the feedback that you want to remove and click \u201cRemove\u201d next to it.&nbsp;<\/li><li>Amazon will ask you the reason for removing your feedback. Select the appropriate one and then, click on Remove.&nbsp;<\/li><\/ol>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Remove_Customer_Feedback_as_a_Seller_%E2%80%93_2_Ways\"><\/span>How to Remove Customer Feedback as a Seller &#8211; 2 Ways&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>As an Amazon seller, negative feedback can harm your online business in a number of different ways.&nbsp;<\/p>\n\n\n\n<p>For now, let\u2019s get into how you can get negative feedback removed from your Seller information page through two different approaches:&nbsp;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Contact_Amazon_to_Remove_Feedback\"><\/span>1. Contact Amazon to Remove Feedback&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The first way of removing negative feedback is to submit a feedback removal request directly to Amazon using Amazon Seller Central.&nbsp;<\/p>\n\n\n\n<p>It\u2019s important to note that you can\u2019t just submit a feedback removal request for every negative comment you get and expect it to be removed.&nbsp;<\/p>\n\n\n\n<p>Amazon will only approve feedback removal if they feel that a customer has violated Amazon\u2019s policies.<\/p>\n\n\n\n<p><em>For example, Amazon will remove customer feedback if they have used obscene language or included personally identifiable information.&nbsp;<\/em><\/p>\n\n\n\n<p>Most importantly, you need to remember the differences between product reviews and seller feedback that we discussed above in this post.&nbsp;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-background\" style=\"background-color:#179ab6\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:8px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-white-color has-text-color\"><em>Amazon has stated that seller feedback should not be related to any single product and should be about the buyer experience that the seller provided.&nbsp;<\/em><\/p>\n\n\n\n<p class=\"has-white-color has-text-color\"> <em>This can be the key to getting a lot of negative feedback removed as many customers don\u2019t know the difference between the two. If a buyer gives transaction feedback about a specific product as seller feedback, you can submit a request to Amazon to get it removed.<\/em> <\/p>\n\n\n\n<p class=\"has-white-color has-text-color\"> <em>According to Amazon guidelines, product reviews should be added to the product review section and not to seller feedback.&nbsp;<\/em> <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:8px\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>So, how do you submit such a request to remove negative feedback to Amazon? All you have to do is follow these steps:&nbsp;<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Select Account settings.&nbsp;<\/li><li>Go to Orders&nbsp;<\/li><li>Go to Customer feedback problems.&nbsp;<\/li><li>Comment on why you think a specific comment should be removed and submit it.&nbsp;<\/li><\/ol>\n\n\n\n<p>A simple example of a message you can write to remove received negative feedback is given below:&nbsp;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-background\" style=\"background-color:#179ab6\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:8px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-white-color has-text-color\">I\u2019ve received feedback from [buyer\u2019s name] on [order number] and feel it belongs in the product review section. Could you please remove this comment from my feedback profile?&nbsp;<br>Here is the comment in question: \u201c[insert comment]\u201d <\/p>\n\n\n\n<p class=\"has-white-color has-text-color\"> Thanks <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:8px\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If Amazon agrees to remove negative feedback, you\u2019ll receive a message from Amazon that will look something like this:&nbsp;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/mb4vOfwe3hjllrv_Q2_LzjUsSBNHYAEAM6wbnHQ8HzCEA5iyt2Tnb-LA0kU0M1FHWMrwaSCqwsCJ9C-jqqdyye36WSwEJMc2GWNLCO7EcttCw4qmodhzQ5vG5Q-vEII_ZD1CJjBa=s0\" alt=\"become a seller log feedback manager customer experience amazon\u2019s rules buyer topics in or share\"\/><\/figure><\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Contact_the_Customer_to_Remove_Feedback\"><\/span>2. Contact the Customer to Remove Feedback<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You can also personally contact a buyer in order to get them to remove feedback but this is a slippery slope.&nbsp;<\/p>\n\n\n\n<p>You have to be very careful about abiding by Amazon guidelines as you may run the risk of getting your account suspended if you don\u2019t go about it properly.&nbsp;<\/p>\n\n\n\n<p><em>For example, you cannot offer a buyer a full refund in exchange for them removing feedback from your page.&nbsp;<\/em><\/p>\n\n\n\n<p>You can contact the buyer personally and ask them about the problem they encountered.&nbsp;<\/p>\n\n\n\n<p>For example, if their order shipped late, you can apologize and offer a partial or full refund for any shipping fees they may have encountered.&nbsp;<\/p>\n\n\n\n<p>Once you have resolved their problem and the buyer is happy, you can politely ask them to remove the negative feedback. <strong>It\u2019s important that you do not connect the refund to the feedback removal.&nbsp;<\/strong><\/p>\n\n\n\n<p><strong>Any sort of coercion, feedback manipulation, or quid-pro-quo agreements are violations of Amazon\u2019s policies and you need to be very wary of them when speaking to customers.&nbsp;<\/strong><\/p>\n\n\n\n<p>If the feedback does not break any of Amazon\u2019s guidelines and you don\u2019t hear back from the buyer within a reasonable amount of time, you can consider responding to their negative comment on your page.&nbsp;<\/p>\n\n\n\n<p>A simple strategy is to apologize for failing to meet their expectations and elaborate on what you\u2019re doing to prevent it from happening in the future.&nbsp;<\/p>\n\n\n\n<p>A buyer can leave feedback for up to 90 days after the purchase date.&nbsp;<\/p>\n\n\n\n<p>Amazon or the buyer can remove the negative feedback within 60 days of it being posted. Once that period is up, the negative feedback cannot be removed by Amazon or the buyer.&nbsp;<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group has-background\" style=\"background-color:#179ab6\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:8px\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-white-color has-text-color\">Quick Tip:  <em>To see your current feedback rating, go to \u201cManage your Rating and Feedback\u201d within the Reports section.&nbsp;<\/em> <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:8px\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Wrapping_Things_Up%E2%80%A6\"><\/span>Wrapping Things Up\u2026&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Removing negative feedback can definitely be stressful as a seller but with the right approach, it\u2019s definitely not impossible.&nbsp;<\/p>\n\n\n\n<p>While managing feedback from buyers can be overwhelming, it\u2019s definitely not something you can ignore as feedback plays a major role in your sales, profits as well as in who gets the elusive Buy Box.&nbsp;<\/p>\n\n\n\n<p>What approaches do you use to get buyers to remove the feedback that may be negatively affecting you on Amazon? Let us know in the comments below.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes, you may want to REMOVE FEEDBACK as a BUYER or want to get CUSTOMER FEEDBACK REMOVED as a SELLER. This post looks into both and gives steps on&#8230;<\/p>\n","protected":false},"author":5,"featured_media":2491,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[29],"tags":[269,271,272,273,274,275],"class_list":["post-2487","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-amazon","tag-contact-the-customer-to-remove-feedback","tag-contact-amazon-to-remove-feedback","tag-remove-customer-feedback-as-a-seller","tag-remove-submitted-feedback-as-a-customer","tag-difference-between-seller-feedback-and-product-reviews","tag-remove-feedback-i-have-left-on-amazon"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How do I Remove Feedback I have Left on Amazon? - Easy Steps<\/title>\n<meta name=\"description\" content=\"Sometimes, you may want to REMOVE FEEDBACK as a BUYER or want to get CUSTOMER FEEDBACK REMOVED as a SELLER. 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